Add your business details and logo
A few business details and a logo make your account, invoices, and messages look like they came from your shop, not a generic template.
How long it takes
About 5 minutes
What you'll need
- Your business name, address, and phone number
- A logo file (PNG with a transparent background works best)
- Log in and open Settings from the left-hand menu.
- Open Business Profile. This is where your business name, address, phone number, and logo live.
- Fill in your business name, address, phone number, and website (if you have one). These show up on invoices and in some messages your customers receive.
- Upload your logo. A PNG around 350 by 180 pixels, with a transparent background if you have one, works best. Keep the file under 2.5MB.
- Save your changes.
Why this matters
Your business profile is more than decoration: your logo and name can appear in emails and invoices, and the address and phone number here are what some customer-facing messages pull from. Getting this right once means you don't have to think about it again.
Don't have a logo yet
- A plain text version of your business name works fine as a placeholder.
- You can come back and upload a real logo any time, no limit on changes.
If it doesn't work
Logo won't upload? Check the file is a common image format (PNG or JPG) and under 2.5MB. Resize or re-save the file if it's larger.
Changes not showing up? Refresh the page. If a specific message or invoice still shows the old details, it may have been generated before you saved the change.
Still stuck? Email sam@ringvance.com and tell us what step you're on. Sam answers first, and a person steps in when needed.
Still stuck? Email sam@ringvance.com. Sam, our AI support assistant, answers first and a person steps in when needed. We reply within 1 business day.