Upgrade from Inbox to Core or Pro
Switch plans inside your account, in Settings under Company Billing. You keep the same login, contacts and conversations. Do not start a new checkout: that would open a second account.
How long it takes
About 2 minutes
What you'll need
- Your Ringvance login (the account admin who signed up)
Upgrade in your account
- Log in at app.ringvance.com as the account admin (usually the person who signed up).
- Open Settings at the bottom of the left menu, then Company Billing (in some accounts it is called Billing).
- Click Upgrade and choose Core or Pro.
- Review the billing details and click Confirm & Pay.
What changes
- Your plan changes on the same account and the same subscription. Your login, contacts, conversations and connected channels stay as they are.
- Core ($97 a month) adds missed-call text-back, an online booking calendar and web forms, automatic follow-up on new inquiries and estimates, review requests and a built-in dashboard.
- Pro ($297 a month) adds an AI receptionist on top of Core.
- No annual contract on any plan. You can cancel anytime.
Missed-call text-back needs two things
Texting back a missed call needs a business number in Ringvance and approved texting registration (A2P 10DLC). If you already registered for texting on Inbox, there is nothing new to register. If not, the texting registration guide walks you through it.
If it doesn't work
No Upgrade button? Only the account admin can change the plan. Ask the person who signed up to log in, or email hello@ringvance.com from the address on the account and we will switch the plan for you on the same account.
Already started a second checkout by mistake? Email us and we will help you end up with one account and one subscription.
Still stuck? Email hello@ringvance.com. We reply within 1 business day.