For pet groomers, trainers and sitters, $9/mo
Photos of the dog, holiday dates and 'can you fit us in?', in one inbox instead of everywhere.
Pet owners text, DM and email at all hours, and the details matter: the breed, the dates, the quirks. Ringvance keeps each conversation with the right customer, next to a simple pipeline, for $9 a month with no contract.
Founding price: your $9 rate is guaranteed for 24 months. Cancel anytime from your account.
No annual contract. Phone and texting are billed separately: an example small-business month with a business number and texting comes to $22.05 to $31.05, plus a one-time $22.50 texting registration. See the math.
Inbox
IllustrationPipeline
Where your customer messages come from
If you run one of these businesses, this probably sounds familiar.
Texts with photos
Owners send a photo of a matted coat or a new puppy and ask what it'll take.
Holiday requests
Sitting and boarding requests stack up before every holiday, each with dates to keep straight.
Instagram and Facebook
People find you through photos of happy dogs and message straight from there.
Calls while you work
Hard to answer with a dog on the table or three leashes in your hand.
With Ringvance, texts, email, Facebook and Instagram messages land in one inbox. Email, Facebook and Instagram work as soon as you connect them. Calls and texts need a business number ($2.50 a month) or your current line forwarded to it, and texting starts after carrier registration, which usually takes a few days.
What changes for pet groomers, trainers and sitters
Each owner's history in one place
Past messages and your notes sit on the contact, so you can check the pet's name and last visit before you reply.
Holiday requests in order
Put every sitting and boarding request in the pipeline and see at a glance which dates you've confirmed.
Reply from the van or the park
Answer from the free LeadConnector app on your phone between appointments and walks.
Your pipeline
- New lead
- Contacted
- Quote sent
- Booked
- Won
- Lost
A holiday sitting request starts in New lead. Reply with questions and it's Contacted. Dates confirmed means Booked, and Won once the visit is done.
Every account comes with these six stages. How the pipeline works.
What a month really costs
Worked out from our published rates. The usage numbers are an example for a small business, not a real customer's bill. Yours will be higher or lower depending on how much you call and text. The example is for Inbox. Core ($97/mo, adds missed-call text-back, booking and automatic follow-up) and Pro ($297/mo, adds an AI receptionist and $30 of monthly usage credit) use the same usage rates.
No business number
$9.00/mo
Use the CRM and the inbox for email, Facebook and Instagram only. No phone number and no texting, so no carrier fees. Email sent from your account is $1.50 per 1,000 emails.
Example: business number and texting
$22.05 to $31.05/mo
Example volumes: 100 minutes of incoming calls, 50 minutes of outgoing calls, 300 text segments and 200 emails a month.
| Item | Cost |
|---|---|
| Inbox subscription | $9.00 |
| Local business number1 number at $2.50 per month | $2.50 |
| Incoming calls100 minutes at $0.025 per minute | $2.50 |
| Outgoing calls50 minutes at $0.035 per minute | $1.75 |
| Texts, sent and received300 segments at $0.015 per segment, sent or received | $4.50 |
| Emails sent from your account200 emails at $1.50 per 1,000 emails | $0.30 |
| Carrier texting campaign fee$1.50 to $10.50 per month, set by the carriers | $1.50 to $10.50 |
Plus a one-time $22.50 carrier registration in the first month, for most small businesses. Not counted above: the platform's 5% pass-through fee on carrier fees and the small per-text surcharges the carriers add. Usage comes out of a prepaid balance that you top up yourself. See every rate.
Core, $97/mo
14-day free trialWhen Core is worth it
Core is worth it when the phone rings while your hands are busy. Inbox ($9 a month) is enough if you only need one inbox and a pipeline for pet groomers, trainers and sitters.
Missed-call text-back
A missed call gets a text back automatically, so the owner can send details instead of trying someone else.
Online booking calendar
Owners pick a grooming or training slot from your online booking calendar.
Review requests
Every finished customer gets a review request without you having to ask.
Missed-call text-back sends texts, so it needs a business number ($2.50 a month) and carrier registration, which usually takes a few days. Texts are billed at the usage rates on the pricing page.
Already on Inbox? Upgrade inside your account, in Settings under Company Billing, so you keep the same account.
No surprises after you sign up
Who runs Ringvance, what you pay, and how to leave if it's not for you.
- Support
- Email hello@ringvance.com. We reply within 1 business day.
- Your price
- Your $9 founding rate is guaranteed for 24 months. Every usage rate is published on the pricing page before you sign up, and usage comes out of a prepaid balance you can see in your account.
- Payments
- Handled by Stripe. We never see your card number.
- Cancel
- Anytime, from your account. No annual contract and no retention call.
- Your data
- Stays yours. Export your contacts to CSV from your account. Full data export (contacts and conversation history) on request, delivered within 2 business days.
Questions groomers, trainers and sitters ask
- Q01Can owners text me photos of their pet?
- Yes, once texting is set up. Picture messages (MMS) land in the same inbox as everything else, so the photo sits right next to the conversation. They are billed from your usage balance: $0.035 per picture received and $0.045 per picture sent. Texting needs a business number ($2.50 a month) and carrier registration first, which usually takes a few days.
- Q02Can I keep notes about each pet?
- Yes. Each contact has notes, so you can write down the pet's name, breed, habits and anything else you want in front of you before you reply. There are no pet-specific fields; notes are free text.
- Q03What do I actually get for $9 a month?
- The CRM (contacts, notes and a pipeline, with unlimited contacts) and one inbox for texts, email, Facebook and Instagram conversations. You can also use the free LeadConnector mobile app on iOS and Android with your Ringvance login. Founding price: your $9 rate is guaranteed for 24 months. No annual contract, cancel anytime.
- Q04What costs extra?
- Usage is pay-as-you-go: a local business number is $2.50 a month, calls are $0.025 a minute inbound and $0.035 a minute outbound, texts are $0.015 per segment, and email is $1.50 per 1,000. Texting also needs a one-time carrier registration ($22.50 for most small businesses) plus a carrier campaign fee of $1.50 to $10.50 a month, passed through at the carrier's price. Usage comes out of a prepaid balance shown in your account. The full table is on the pricing page.
- Q05What will I really pay each month?
- If you only use email, Facebook and Instagram, with no business number, it is $9.00 a month plus email sent from your account at $1.50 per 1,000 emails. With a business number and texting, an example small business (100 minutes of incoming calls, 50 minutes of outgoing calls, 300 text segments and 200 emails a month) comes to $22.05 to $31.05 a month, depending on the carrier campaign fee, plus a one-time $22.50 texting registration in the first month. Those are example volumes worked out from our published rates, not a real customer's bill. The line-by-line math is on the pricing page.
- Q06Can I text customers right away?
- Not on day one. Email, Facebook and Instagram messages work as soon as you connect them. Sending texts needs carrier registration first (A2P 10DLC), which US carriers require of every business that texts through a platform. Approval usually takes a few days, so start it on your first day. The registration help guide walks you through it and lists the fees.
- Q07How fast can I start using it?
- Your account is created in about a minute after checkout. You connect your channels during setup: email, Facebook and Instagram each need you to sign in and authorize them. Texting needs carrier registration first, which usually takes a few days.
- Q08Is there a mobile app?
- Yes. Manage conversations from your phone with our companion mobile app, LeadConnector, free on iOS and Android. You sign in with your Ringvance login.
- Q09Can I cancel anytime?
- Yes. Cancel from your account whenever you want. No annual contract, no calls to a retention team.
- Q10Can I export my data if I leave?
- Yes. You can export your contacts to a CSV file from your account. For a full data export (contacts and conversation history), email us and we deliver it within 2 business days.
- Q11Is there a setup fee?
- No setup fee from us. If you want to text customers, the carriers charge a one-time registration fee, passed through at their price.
- Q12Can I keep my current phone number?
- Yes. Customers keep calling the number they already know. To get those calls into Ringvance, you add a Ringvance business number ($2.50 a month from your usage balance) and set your current line to forward calls to it, either every call or only the ones you don't pick up. Call forwarding moves calls, not texts: texts sent to your current number keep arriving on that phone. If you only want email, Facebook and Instagram in Ringvance, you don't need a number at all.
- Q13Does it do scheduling, dispatch or invoicing?
- No. Inbox has no booking calendar and no invoicing. It covers your customer conversations and your pipeline of leads and deals. Keep the calendar, invoicing tool or paper you use today for scheduling and billing. Online booking is part of Core ($97 a month). No plan does dispatch or invoicing.
- Q14Does it work with the tools I already use?
- It works next to them, not inside them. There is no integration today. Ringvance holds your customer conversations and your pipeline; keep your calendar, invoicing or booking tool for scheduling and billing.
- Q15Can I upgrade later?
- Yes. Core ($97 a month) adds missed-call text-back, online booking and web forms, automatic follow-up on new inquiries and quotes, review requests and a built-in dashboard. Pro ($297 a month) adds an AI receptionist on top of Core. New customers can start on Core or Pro directly from the pricing page, each with a 14-day free trial. Already on Inbox? Upgrade inside your account, in Settings under Company Billing, so you keep the same account; a new checkout would open a second one.
- Q16How does the Pro usage credit work?
- Pro includes $30 of usage credit every month, about 250 AI receptionist minutes. The AI receptionist is $0.12 a minute after that. The phone number, call minutes, texts and email use the same published rates as Inbox.
- Q17Is there a free trial?
- Core and Pro come with a 14-day free trial. Inbox is $9 a month with no trial, and you can cancel anytime if it's not for you.
- Q18Who answers if I have a support question?
- Email hello@ringvance.com. We reply within 1 business day.
Try it for $9.
Every customer conversation and your pipeline in one place. Account created in about a minute. No annual contract, cancel anytime. Usage billed separately.